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Resources
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WEBINARS | TOOLKITS | ARCHIVE | MISCELLANEOUS
Weatherization program’s history documented in new film
The Weatherization Assistance Program (WAP), like so many services offered by CAAs to help vulnerable Americans, is under intense scrutiny and faces significant budget cuts at a time when people need it the most.
As such, State and Local Energy Report has produced Filling the Gaps, The History of the Weatherization Assistance Program—the first feature-length documentary to tell the WAP’s complete story. This pivotal point is the perfect time look back on this vital program and highlight from the very beginning its triumphs and successes.
Through interviews with WAP's pioneers, including former US Congressman David Obey and others key leaders, the film shows how a modest plan to put people back to work grew into the sophisticated, technologically driven program it is today.
To view the video, go to https://vimeo.com/47748620 (enter the password "thisiswap")
Looking Ahead: Draft Proposal for a
Community Services Block Grant (CSBG) Accreditation Process Story
As always, one of our Network’s most important objectives is to discuss, strategize, plan, and think about public policies that impact our communities and the people and families we help.
We –in partnership with the National Association for State Community Services Programs (NASCSP)- have recently developed two documents that are worth your reading and thinking about (click on the link below to access the full text of the merged documents):
The Partnership and NASCSP cover memo to the Department of Health and Human Services, Administration for Children and Families, Office of Community Services (ACF/OCS) – December 23, 2011
- The Partnership and NASCSP cover memo to the Department of Health and Human Services, Administration for Children and Families, Office of Community Services (ACF/OCS) – December 23, 2011
- Draft Proposal for CSBG Accreditation Process – December 23, 2011
•
Click here to access the full document
Background: Last January the Obama Administration proposed a 50% reduction in CSBG funding and “reformulating” the program to included identifying “underperforming agencies” and having them compete for CSBG funds. In February, ACF/OCS invited the Partnership and the other national organizations in the Community Action Network to meet individually with them. With the full understanding that the Partnership was opposed to the 50% funding cut, our leadership met with them to discuss the situation, as did the leaders of all the national Network partners.
On April 21st, the Partnership and NASCSP convened the CSBG Working Group comprised of leaders from local Community Action Agencies, State CSBG offices, State Community Action Associations, CAPLAW, NCAF, and other experts, e.g. Barbara Mooney of ROMA (Results-Oriented Management and Accountability). The group agreed there are areas that can be addressed that will improve results for low-income families and communities while respecting the work and structure of Community Action. The Working Group came to consensus that any future reforms should focus on six key principles and address five areas with specific recommendations. This initial document is available on both the Partnership’s and NASCSP’s websites.
The Working Group broke into subcommittees and developed more detailed recommendations in these five areas and including strongly recommending the development of a framework for demonstrating our Network’s accountability. The resulting memo to ACF/OCS was sent by the Partnership and NASCSP; the National Community Action Foundation (NCAF) and Community Action Program Legal Services (CAPLAW) elected not to endorse this course of action. This document is also available on both the Partnership’s and NASCSP’s websites. The State and Local Accountability Subcommittee developed the following recommendation:
- the creation and definition of performance criteria that are consistent, non-arbitrary and possible for State and local grantees to meet could strengthen the CSBG Network. The use of performance criteria in an accountability system that may include a performance threshold should be developed with maximum participation of the CSBG Network, including comment periods and a transition plan. Technical assistance and due process must be part of any accountability plan that includes performance thresholds as well as consequences for failing to meet defined criteria
Network input continued at CAPLAW’s June 2011 Conference in Minneapolis, the Partnership’s August 2011 Convention in San Francisco, and NASCSP’s September 2011 Conference in Seattle.
Recent Developments: We have continued to work on specific recommendations for ACF/OCS. Due to recently increased requests for additional details from both ACF and OCS leadership, the Partnership and NASCSP sent the memo and proposal on Friday, December 23, 2011. Developed together with the committee chairs from the CSBG Working Group, this is a DRAFT proposal for an accreditation framework and process. Opportunities for your input and from others in our Network are and will continue to be available as our discussions with ACF/OCS proceed. We very much look forward to hearing from you – please direct your comments to csbg@communityactionpartnership.com .
ONLINE TOOLS . . .
Click the button to log on
The Partnership is proudly launching, in a
joint enterprise with NASCSP, the National T/TA website. This valuable
partnership will achieve significant economies of scale, and enable
coordination and analysis of Network T/TA, from State CSBG offices, to
State Associations to Community Action Agencies. The website enables
electronic submission and management of T/TA requests, and allows users
to search for specialized consultants. By late fall 2011, thewebsite
will host a library of vetted resources and training materials and
provide a unified Community Action calendar of events. Future
improvements will include moderated discussion forums, user ratings, and
the launch of Community Action TV.
And first and foremost, the Center handles training and technical
assistance requests from the Community Action Network. Staff will help
CAAs and Associations by assessing requests, using diagnostic tools to
identify what help is needed, assisting in the development of a plan to
address the need, and then working with the organization to implement
the plan. Whether the issue is one of risk mitigation, capacity
development or quality improvement, the Center stands ready to assist.
Click on the logo above to be taken to
the National Training Center’s Affiliates Page with the Nonprofit Risk
Management Center. This will be your entry page to the various
affiliate benefits provided to you through the NRMC and the Community
Action Partnership’s National Training Center.
Affiliates have access to various
discounted risk management resources as well as a customized risk
management tool designed specifically for CSBG eligible entities. The
tool may be accessed directly free of charge. The additional resources
may be purchased at a discounted rate.
Need help accessing the Affiliate page? Contact us at TTAsupport@communityactionpartnerhship.com
The Comprehensive Community Needs Assessment (CCNA) Online Tool provides
a significant amount of the secondary data to help you along your way
to complete comprehensive community needs assessment with the click of a
button.
The CCNA tool allows you to:
- Select state(s) and county(ies) to
be included in your report (i.e. Indiana, Porter County; New York,
Albany County, Rensselaer County, Schenectady County; Kansas, Iowa,
Missouri, Nebraska)
- Select specific data elements (Demographics, Employment, Education, Housing, Income, Nutrition, and Health Care
- Preview a draft report
- Download a draft report onto your
desktop in a Microsoft Word document that is fully editable. From
there you can add text, tables, maps, etc.; delete unwanted sections;
and modify it any way you need.
This tool was developed by the Center
for Applied Research and Environmental Systems (CARES) at the University
of Missouri in cooperation with the Community Action Partnership’s
National Training Center, the Missouri Association for Community Action,
and the New York State Community Action Association and is FREE to
Community Action Agencies and Other CSBG Eligible Entities.
Try it out now to see how easy it is to get a jump on your CSBG
Community Needs Assessment or Head Start Community Assessment. Go to: www.communityactioncna.org . For more information, contact the National Training Center at TTAsupport@communityactionpartnership.com
WEBINARS . . .
Click below for full details
- Risk Foundation: Examining Risk with the Partnership's Online Tool
- CCAP Examination
- Audit Essentials: What Every Board Needs to Know
- Demonstration of the CSBG T/TA Resource Center
- Second National Update to CSBG Organizational Standards, ROMA Next Generation, and Performance Management Activities
- Needs Assessment Know How: An Introduction to the Comprehensive Needs Assessment Online Tool
- CCAP Executive Skills Portfolio
- First National Update to CSBG Organizational Standards, ROMA Next Generation, and Performance Management Activities
- CCAP Candidate Data Form (CDF)
- Audit Essentials: What Every Board Needs to Know
- Collaboration Checkup: Assessing and Improving Your Community Partnerships
- Executive Transition Management
- Leadership Succession Planning
- Orientation to CCAP
- Cost Allocation: Red Flags and Remedies
- Organizational Sustainability: Assessing and Acting for the Future
- PARs (Personnel Activity Reports): The Do’s and Don’ts
- A New Tool for Agency-Wide Risk Assessment for Community Action
- Improving Performance, Scoring Success: Using Balanced Scorecards for Organizational Excellence
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CED Webinar: Marketing on a Shoe String Budget
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Multiple Ways to Integrate CED Strategies into Healthy Food Initiatives
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Strategic Communications
-
Successfully Competing for Funding, Part 1
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Successfully Competing for Funding, Part 2
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CED Business Start-Up Series CORE FOUR® Webinar (Part 1)
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CED Business Start-Up Series CORE FOUR® Webinar, Part 2
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Batter Up! : Developing a Leadership Bench for your Organization
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Getting Your Community Action Agency Board of Directors to the Table, Engaged, and Motivated
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Monitoring Map For CAAs: A Guide For Navigating The CSBG Review Process
Click here for ARCHIVED WEBINARS
Risk Foundations: Examining Risk With the Partnership’s Online Tool
Original Air Date: April 30, 2013
Click here for the recording
Presented by:
Melanie Herman, Nonprofit Risk Management Center
Summary:
Learn
more basic risk management techniques and how the Partnership’s online
tool created in coordination with the Nonprofit Risk Management Center
can help in applying these techniques. Ms. Herman offers a guided trek
through a comprehensive risk management framework outlining key concepts
and techniques that can be used in concert with the online tool. Learn
not only about foundational aspects of risk management, but how to
integrate these techniques into the management of their organization
with the aid of the Partnership’s online risk management tool.
CCAP Examination
Original air date: April 5th, 2013
Click here for the recording
Click here to view the slides
While the CDF documents Community Action experience and the ESP is
the candidate's means to communicate Community Action skills, the
examination is the method to demonstrate mastery of the knowledge base
expected of Community Action leaders.
Objectives:
- Identify the route to qualifying to sit for the examination
- Understand the testing methods and types of questions used in the examination
- Understand how source materials are to be used in preparation for the examination (the Study Guide)
- Identify the options open to candidates to prepare for the examination
Audit Essentials: What Every Board Needs to Know
Original Air Date: March 20, 2013
Click here for the recording
Presented by:
Kevin Myren, CommonBond Communities
Summary:
This is a second live presentation of Kevin Myren’s webinar of the
Partnership’s new financial management toolkit “Audit Essentials: What
Every Board Needs to Know”. This second presentation offers previous
webinar attendees the chance to review key concepts as well as the
chance to pose questions that were not answered in the first webinar.
Additionally, webinar attendees learn about various aspects of the audit
process such as how to interpret auditor opinions and the parts of an
audit. Mr. Myren covers how to effectively utilize various
organizational financial reports such as the statement of financial
position, statement of activities and the cash flow statement. The
toolkit and webinar are specifically addressed to board members; though
they serve as a good overview for anyone interested in learning the
basics of the audit process and reading financial statements.
Demonstration of the CSBG T/TA Resource Center
Original air date: February 22, 2013
Click here for the recording.
Presented by:
Sandra Mendez, State Assistance Director, NASCSP
Andy Cruz, Program Specialist, Community Action Partnership
Cashin Yiu, Program Support Specialist, Community Action Partnership
Summary:
This webinar is a demonstration of the CSBG T/TA Resource Center. The CSBG T/TA Resource Center is a joint project between the National Training Center housed at the Community Action Partnership (the Partnership) and the State Performance Management Clearinghouse housed at the National Association for State Community Services Programs (NASCSP). Through the T/TA Resource Center, the CSBG Network can submit a request for training or technical assistance; search for tools, guides, and evidence informed practices; view a calendar of upcoming trainings and meetings; search for a consultant that you can contact to work with your organization; and participate in discussion forums with your peers. Join the staff of this project to learn how to take advantage of this resource and ask questions.
Second National Update to CSBG Organizational Standards, ROMA Next Generation, and Performance Management Activities
Original air date: Thursday, February 21, 2013
Click here for the recording
Click here for the PowerPoint slides
Check back here soon for FAQ
Summary
The Second National Update on the
progress of Organizational Standards Development and ROMA Next
Generation was co-hosted by the Community Action Partnership and NASCSP.
This event covered new developments related to the ongoing process to
strengthen organizational standards for Community Action Agencies and
further refine ROMA to meet the needs of the CSBG Network.
Panelists
- Pamela Harrison of California Community Services Division, and NASCSP Board Member and CSBG Program Chair
- Thomas Tenorio, CCAP - Executive Director, Community Action Agency of Butte County, Inc. and Partnership Board Chair
- John Edwards, Jr., CCAP – Executive Director, Northeast Florida Community Action Agency, Inc., Partnership Past Board Chair
- Bill Brand, Administrator, Iowa Department of Human Rights, NASCSP Vice-President
Needs Assessment Know How: An Introduction to the Comprehensive Needs Assessment Online Tool
Original air date: January 23, 2013
Click here for the recording
Presented by:
Christopher Barnett, Center for Applied Research and Environmental Systems (CARES)
Summary:
This webinar is a demonstration of the “Comprehensive Community Needs Assessment Online Tool”. This tool was developed by the Center for Applied Research and Environmental Systems (CARES) at the University of Missouri in cooperation with the Community Action Partnership’s National Training Center, the Missouri Association for Community Action, and the New York State Community Action Association and is FREE to Community Action Agencies and Other CSBG Eligible Entities. The creators of the tool go step-by-step on how to use the tool and ideas on how to take advantage of this resource. The tool itself is available under Online Tools (above on this page).
First National Update to CSBG Organizational Standards, ROMA Next Generation, and Performance Management Activities
Original air date: Tuesday, December 18
Click here for the recording.
Click here for the powerpoint slides.
Click here for CSBG Working Group Membership List
Click here for CSBG Performance Management Task Force Participant List
The Office of Community Services (ACF/HHS) is making significant investments in, and commitments to, the future of the Community Services Block Grant and Community Action. They are deeply engaging our Network, and have brought in outside experts to work with us at this critical time.
Please join the Partnership and NASCSP as we provide an update for the Network—Agencies, State Associations and State CSBG Offices—on this national effort to frame Organizational Performance Standards, ROMA Next Generation, and CSBG Performance Management.
With the two new Centers of Excellence (Organizational Standards/Partnership and ROMA Next Generation/NASCSP), the involvement of the Urban Institute and Performance Management Task Force, there are many players and activities going on currently.
Panelists:
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Pamela Harrison of California Community Services Division, and NASCSP Board Member and CSBG Program Chair
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Thomas Tenorio, CCAP - Executive Director, Community Action Agency of Butte County, Inc. and Partnership Board Chair
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John Edwards, Jr., CCAP – Executive Director, Northeast Florida Community Action Agency, Inc., Partnership Past Board Chair
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Bill Brand, Administrator, Iowa Department of Human Rights, NASCSP Vice-President
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Vaughn Clark, Director - Oklahoma Office of Community Development, NASCSP Ex-Officio Board Member
CCAP Executive Skills Portfolio
Original air date: January 4, 2013
Click here for the recording
Click here to view the slides
While the CDF affords the opportunity to be recognized for experience
in the field of Community Action, the second major step, the Executive
Skills Portfolio (ESP), gives CCAP candidates the opportunity to
showcase their skills as Community Action leaders.
Objectives:
- Understand what qualifies as an appropriate work sample for the ESP
- Identify the process for constructing the portfolio
- Understand the intent of the 4 brief explanatory essays that the candidate writes to accompany the work sample
- Understand how the ESP is evaluated by the CCAP Commission
CCAP Candidate Data Form (CDF)
Original air date: November 30th, 2012
Click here for the recording
Click here to view the slides
The CDF is the first of three major steps in becoming a CCAP. The form
functions as a "fill in the blanks" resume. It provides the opportunity
for CCAP candidates to be acknowledged for their experience in Community
Action as a part of their qualification for CCAP certification
Objectives:
- Understand the rationale for CDF
-
Identify what qualifies for inclusion on the CDF
- Understand the intent of each section of the CDF
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Know the methods for CDF submission
Audit Essentials: What Every Board Needs to Know
Original air date: November 28, 2012
Click here for the recording
Presented by Kevin Myren, CPA
Summary: This webinar is a companion piece to the toolkit “Audit Essentials: What Every Board Needs to Know”. Webinar attendees learn about various aspects of the audit process such as how to interpret auditor opinions and the parts of an audit. Additionally, Mr. Myren covers how to effectively utilize various organizational financial reports such as the statement of financial position, statement of activities and the cash flow statement.
Collaboration Checkup: Assessing and Improving Your Community Partnerships
Original air date: October 31st, 2012
Click here for the recording
Presented by Dr. Barbara Mooney
Summary:
This webinar will highlight the release of a new National Training
Center toolkit related to the fourth National Goal: Partnerships among
supporters and providers of services to low-income people are
achieved. As with the other National Goals, it is becoming more
important to have tools to evaluate how effective the CSBG Network is in
reaching the goal. The goal is to help the Network develop and nurture
partnerships that have an impact in local communities and to have tools
to measure both that impact and the functioning of the partnerships.
This publication was created by National
Association of Community Action Agencies - Community Action Partnership
in the performance of the U.S. Department of Human Services,
Administration for Children and Families, Office of Community Services
Grant Number 90ET0428. Any opinion, findings, and conclusions, or
recommendations expressed in this material are those of the authors and
do not necessarily reflect the views of the U.S. Department of Health
and Human Services, Administration for Children and Families. This
training is made free of charge to CSBG grantees as part of the National
T/TA Strategy for Promoting Exemplary Practices and Risk Mitigation for
the CSBG Program.
Executive Transition Management
Original air date: October 24, 2012
Click here for the recording
Presented by: Don Tebbe and Lisa Burford
Summary
Learn how to use the three-phase process of Executive Transition Management to minimize the risk related to executive turnover and position the agency for greater levels of success. This session is based on a resource guide – Preparing For Your Community Action Agency’s Future: Sustainability, Succession and Transition, Part 3 - that outlines a three-phase process for managing the CEO transition. It includes 12 ready-to-use tools to help you manage the entire process.
This series was created in partnership between the Leadership Development Center of Excellence and the National Risk Mitigation and Quality Improvement T/TA Center (National Training Center)
This publication was created by the National Association of Community Action Agencies – Community Action Partnership, in the performance of the U.S. Department of Health and Human Services, Administration for Children and Families, Office of Community Services Grant Number 90EQ0231. Any opinion, findings, and conclusions, or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the U.S. Department of Health and Human Services, Administration for Children and Families.
This publication was created by the National Association of Community Action Agencies – Community Action Partnership, in the performance of the U.S. Department of Health and Human Services, Administration for Children and Families, Office of Community Services Grant Number 90ET0428. Any opinion, findings, and conclusions, or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the U.S. Department of Health and Human Services, Administration for Children and Families.
Leadership Succession Planning
Original air date: October 22, 2012
Click here for the recording.
Presented by Don Tebbe and Lisa Burford of TransitionGuides
Summary:
Explore the three major types of leadership succession planning. Learn how to ensure leadership continuity for your agency through backup planning. This session introduces a resource guide – Preparing for Your Community Action Agency’s Future: Sustainability, Succession and Transition, Part 2 - that provides an overview of different types of executive succession planning models coupled with a set of detailed action planning tools - ready-to-edit templates for an executive backup plan and a board-adopted leadership succession policy.
This series was created in partnership
between the Leadership Development Center of Excellence and the National
Risk Mitigation and Quality Improvement T/TA Center.
This publication was created by the National Association of Community
Action Agencies – Community Action Partnership, in the performance of
the U.S. Department of Health and Human Services, Administration for
Children and Families, Office of Community Services Grant Number
90EQ0231. Any opinion, findings, and conclusions, or recommendations
expressed in this material are those of the author(s) and do not
necessarily reflect the views of the U.S. Department of Health and Human
Services, Administration for Children and Families.
This publication was created by the National Association of Community
Action Agencies – Community Action Partnership, in the performance of
the U.S. Department of Health and Human Services, Administration for
Children and Families, Office ofCommunity Services Grant Number
90ET0428. Any opinion, findings, and conclusions, or recommendations
expressed in this material are those of the author(s) and do not
necessarily reflect the views of the U.S. Department of Health and Human
Services, Administration for Children and Families.
Orientation to CCAP
Original air date: October 12th, 2012
Click here for a recording.
Click here to view the slides.
CCAPs (Certified Community Action Professionals) are on the front lines
of leadership in Community Action. CCAP is the only national peer based
certification program that recognizes the accomplishments of current and
emerging Community Action leaders. This session introduces
potential CCAP candidates to the intent, structure and benefits of
becoming a CCAP.
Objectives:
- Understand the benefits of CCAP for current and emerging Community Action leaders
- Identify the qualifications for CCAP candidacy
- Understand the general requirements for each of the steps to becoming a CCAP
- Identify options for assistance in process of becoming a CCAP
Cost Allocation: Red Flags and Remedies
Presented in partnership with CAPLAW
Original air date: September 27, 2012
Click here for the recording
Presented by Kay Sohl, Kay Sohl Consulting
Across the country, Community Action Agencies are experiencing heightened auditor and Inspector General interest in cost allocation plans and practices. CAPLAW and the Partnership have teamed up to produce a new Cost Allocation Toolkit (COMING SOON!) designed for CAAs who do not have federally negotiated indirect cost rates and face the torturous web of cost allocation requirements in A-122 and layers of additional, at times conflicting guidance from specific federal and state programs.
This 90 minute webinar focuses on the common cost allocation mistakes and practical strategies to avoid or correct them. Webinar discussion topics include:
- Red Flags- common cost allocation practices that may result in findings
- Cost Allocation Plans- what compliant plans contain
- Cost Allocation Methods – allowable and unallowable
- PARS and Cost Allocation – why Personnel Active Reports are essential for most cost allocation plans
- Dealing with Administrative Cost Limitation
Organizational Sustainability: Assessing and Acting for the Future
Original broadcast date: September 24, 2012
Click here for the recording
Speakers:
Lisa Burford, TransitionGuides
Don Tebbe, TransitionGuides
Summary:
This webinar serves as a companion piece to the new Organizational
Sustainability Guide created by TransitionGuides in coordination with
the Community Action Partnership. Learn how to assess your agency’s
sustainability outlook using a simple, but powerful, “mini-assessment”
tool. Explore the four elements of organizational sustainability and
identify ways to strengthen your agency’s future.
Who Should Attend:
-
CEO
-
CFO
-
Executive Staff
-
Board Members
This publication was created by National
Association of Community Action Agencies - Community Action Partnership
in the performance of the U.S. Department of Human Services,
Administration for Children and Families, Office of Community Services
Grant Number 90ET0428. Any opinion, findings, and conclusions, or
recommendations expressed in this material are those of the authors and
do not necessarily reflect the views of the U.S. Department of Health
and Human Services, Administration for Children and Families. This
training is made free of charge to CSBG grantees as part of the National
T/TA Strategy for Promoting Exemplary Practices and Risk Mitigation for
the CSBG Program.
PARs (Personnel Activity Reports): The Do’s and Don’ts
Original broadcast date: September 20, 2012
Click here for the recording
Speaker:
Janet Johnson, CPA, CMA – Senior Manager, WIPFLI
Summary:
Webinar on a key aspect of Time and Effort Reporting and Cost
Allocation: Personnel Activity Reports - what’s required, red flags that
may mean you need to look at PARs, what is best practice, and practical
advice for doing them well. Based on a new guide from Wipfli created
in partnership with CAPLAW and the Community Action Partnership, get a
first glimpse of this new tool with a walk through from the principal
author.
Attendee Takeaways:
- Importance and requirements of PARs
-
Practical guidance on how to do PARs well
Who Should Attend:
-
Executive Staff
-
Human Resources Staff
This
publication was created by National Association of Community Action
Agencies - Community Action Partnership in the performance of the U.S.
Department of Human Services, Administration for Children and Families,
Office of Community Services Grant Number 90ET0428. Any opinion,
findings, and conclusions, or recommendations expressed in this material
are those of the authors and do not necessarily reflect the views of
the U.S. Department of Health and Human Services, Administration for
Children and Families. This training is made free of charge to CSBG
grantees as part of the National T/TA Strategy for Promoting Exemplary
Practices and Risk Mitigation for the CSBG Program.
A New Tool for Agency-Wide Risk Assessment for Community Action
Original broadcast date: September 19, 2012
Click here for recording
Speaker:
Melanie Lockwood Herman, Esq., Nonprofit Risk Management Center
Summary:
Learn more about the new Community Action Partnership Risk Management
Tool created in coordination with the Nonprofit Risk Management Center.
It offers a guided trek through a comprehensive risk management
framework. Ms. Herman will outline how to use the tool and highlight
key features that allow Agencies to use the tool for better risk
assessment.
Check out the toolkit itself available in the Resource Bank of the T/TA Resource Center and on the Partnership’s website under National Training Center.
Attendee Takeaways:
-
Basic concepts in risk assessment
- Key features of the new tool
- How to use the new risk assessment tool
Who Should Attend:
-
Executive Leadership
-
Program Managers
-
Those interested in risk
This
publication was created by National Association of Community Action
Agencies - Community Action Partnership in the performance of the U.S.
Department of Human Services, Administration for Children and Families,
Office of Community Services Grant Number 90ET0428. Any opinion,
findings, and conclusions, or recommendations expressed in this material
are those of the authors and do not necessarily reflect the views of
the U.S. Department of Health and Human Services, Administration for
Children and Families. This training is made free of charge to CSBG
grantees as part of the National T/TA Strategy for Promoting Exemplary
Practices and Risk Mitigation for the CSBG Program.
Improving Performance, Scoring Success: Using Balanced Scorecards for Organizational Excellence
Original broadcast date: September 18, 2012
Click here for the recording
Speakers:
- Howard Rohm, Balanced Scorecard Institute
- Dan Montgomery, Balanced Scorecard Institute
Summary:
This webinar highlights the release of “Improving Performance, Scoring Success: Using Balanced Scorecards for Organizational Excellence.” Working with the Community Action Partnership, the Balanced Scorecard Institute has created a "do-it-yourself" planning toolkit available free for Community Action Agencies. The Toolkit is based on the Institute's rigorous Nine Steps to Success™ balanced scorecard framework that combines strategic planning, change management, program and service prioritization, performance measurement and target setting. The Toolkit follows the five stages of the ROMA cycle: Assessment, Planning, Implementation, Achievement of Results, and Evaluation. The toolkit is designed to help CAAs not only perform strategic planning, but organize measures and reporting in a way that maps to the six ROMA goals, helps meet National Performance Indicator reporting requirements, and supports participation in the Pathways to Excellence program. The goal is to help Agencies improve their efficiency and effectiveness, and become more strategy focused and aligned.
Take a look at the toolkit itself, available in the Resource Bank of the T/TA Resource Center
Attendee Takeaways:
- Why strategic planning efforts in CAAs are often ineffective
- How the balanced scorecard addresses these problems
- Key features of integrated strategic planning and management
- Overview of the Toolkit, including how to integrate: Assessment; Planning; Implementation; Achievement of Results; Evaluation
CED Webinar: Marketing on a Shoe String Budget
Original broadcast date: August 2, 2012
Click here for the recording
Speaker:
Becky Nave,
People Incorporated
, Abingdon, VA
(People Inc. is a Community Action Agency)
About This Webinar:
Whether you are marketing your organization, a project or program, marketing with a limited budget does not have to be complicated or expensive. Senior Business Trainer for People, Inc., Becky Nave, will provide detailed information on developing a marketing strategy, creative advertising methods, promotion ideas and effective techniques for using social media channels to increase client engagement and obtain market research information.
Multiple Ways to Integrate CED Strategies into Healthy Food Initiatives
Original broadcast date: July 26, 2012
Click here for recording
Speaker:
Glenn Sanada, Director of Technical Assistance, California Community Economic Development Association (CCEDA)
Summary:
This session is designed to introduce Community Action Agencies
interested in understanding the multiple ways organizations can
integrate community economic development strategies into community
healthy food initiatives. From farm or community gardens, through
distribution systems, value added processing and finally through retail
or directly to the consumer, community based organizations are actively
employing community economic development strategies to create jobs,
income and needed services for the communities they serve.
Entrepreneurial training, micro-lending, social enterprises, food
incubators, coop farming, community gardens, transportation, delivery,
food preparation, packaging, retail and commercial development are some
of the many community economic development opportunities organizations
are successfully implementing. This session will provide a framework
for understanding the partnerships and processes needed to bring fresh
healthy food to communities.
Attendee Takeaways:
• A full summary of the healthy food industry
• An overview of opportunities for CED healthy food activities
• A list of resources for healthy food projects
• Real time application through project case studies
Strategic Communications
Original broadcast date: July 19th
Click here for the recording
Speaker
Lynn Grogan
Summary
This webinar featured the California/Nevada Community Action
Partnership Communications Planning Guide, a reference manual designed
to provide valuable information on how to approach the implementation of
a successful communications program and contains communications program
suggestions, resources, tips and examples.
• Learn how to improve communication techniques
• Learn how to plan successful campaigns
• Be provided with a set of valuable tools, strategies and examples
• Be given the information how to obtain the no-cost guide for their own organization
Takeaways:
• Developing Marketing Strategies
• Partnering with the Media
• Outreach Planning
• Tools of the trade and how to use them
This
publication was created by National Association of Community Action
Agencies - Community Action Partnership in the performance of the U.S.
Department of Human Services, Administration for Children and Families,
Office of Community Services Grant Number 90ET0428. Any opinion,
findings, and conclusions, or recommendations expressed in this material
are those of the authors and do not necessarily reflect the views of
the U.S. Department of Health and Human Services, Administration for
Children and Families.
Successfully Competing for Funding, Part 2
Original broadcast date: June 21, 2012
Click here for the recording
Summary
Part two of Successfully Competing for Funding will host speaker Julie
Jakopic as she provides practical steps to uncover foundation and
alternative sources of funding for your economic development projects.
Ms. Jakopic will discuss the best practices in receiving foundation
funding and provide solid strategies on how to establish and sustain
relationships with foundations to obtain non-restricted private funding
for your projects.
Take Aways:
• Detailed information on what foundation funders look for in your application
• Techniques for building relationships with private funders
• Tips to keep the funding you receive
CED Business Start-Up Series CORE FOUR® Webinar, Part 2
Original broadcast date: June 28, 2012
Click here for the recording
Speaker:
Becky Nave, People Incorporated
Biography:
See above.
Summary:
On June 14th Becky Nave, Senior
Business Trainer for People Incorporated, shared her expertise on laying
the foundation to establish a for-profit entity. She discussed how to
provide technical assistance to small business owners in the business
planning discipline. In Part 2, Becky will delve deeper into Cash Flow
and Operation Planning for your business start-up goals.
Attendee Takeaways:
Using the nationally recognized CORE FOUR® curriculum, you will learn:
• How to Calculate Cash Flow Projections
• How to Project Sales
• Setting Business Goals
• More on Contingency Planning
Batter Up! : Developing a Leadership Bench for your Organization
Original broadcast date: June 20, 2012
Click here for the recording.
Speakers:
Lil Dupree, CCAP
Sue Buckley
Summary:
This webinar introduced the Partnership’s new resource kit on how to
develop tomorrow’s leaders in your organization while essentially
building a future succession plan. Topics will cover how to identify and
then train and support future leaders who will be the EDs, CFOs, and
Program Directors of the future. Participants will learn how to start a
formal, yet simple agency-based leadership development program, designed
to grow dedicated employees who can become tomorrow’s leaders.
Take Aways:
- Developing succession plans for key program, administrative and fiscal staff;
- Identifying, selecting and developing next generation leaders; and
- The nuts and bolts of setting up an agency Leadership Development program
This publication was created by National
Association of Community Action Agencies - Community Action Partnership
in the performance of the U.S. Department of Human Services,
Administration for Children and Families, Office of Community Services
Grant Number 90ET0428. Any opinion, findings, and conclusions, or
recommendations expressed in this material are those of the authors and
do not necessarily reflect the views of the U.S. Department of Health
and Human Services, Administration for Children and Families. This
training is made free of charge to CSBG grantees as part of the National
T/TA Strategy for Promoting Exemplary Practices and Risk Mitigation for
the CSBG Program.
CED Business Start-Up Series CORE FOUR® Webinar (Part 1)
Original broadcast date: June 14, 2012
Click here for the recording
Go to the CED webinar page for more presentation materials
Speaker:
Becky Nave, People Incorporated
Biography:
Becky Nave is the Senior Training Manager for People Incorporated
Financial Services. Ms. Nave is a graduate of King College with a
Bachelor of Business Administration. She is a Certified Credit Counselor
and a Licensed Coaching Clinic Facilitator from Corporate Coach U. She
is a graduate of LEAD Bristol, which is a Certification in Leadership
Development. Among her duties are teaching Business Basics, Credit
Building, Customer Service, Leadership, Social Media and Core Four®
Business Planning Classes, as well as providing business financial and
development services to clients in Southwest Virginia and the Northern
Shenandoah Valley. These workshops have served to stimulate
entrepreneurship, publicize and provide opportunities for businesses to
network. Ms. Nave was instrumental in beginning the Entrepreneurship for
Youth program in Washington County and the City of Bristol.
Summary:
Has your CAA considered starting a social enterprise or for-profit
entity? Has your agency considered providing small business assistance
to local business owners? Does the business planning aspect of it all
seem a little challenging? This webinar will provide detailed
information on the ‘how to’s’ of starting a new business enterprise or
providing technical assistance to small business owners in your
community.
Attendee Takeaways:
Using the nationally recognized CORE FOUR® curriculum, you will learn:
-
How to conduct Business Start-up Due Diligence
-
Success Planning-How to Develop a Sound Business Plan, Goal Setting and Selling Skills
-
Marketing Planning- How to Develop Strategies for Selling, Pricing,
Promotion, Packaging and Positioning Your Product or Service
-
Cash Flow Planning-Understanding Cash Flow Management and How to Keep the Business Profitable
-
Balancing the Non-profit vs. For Profit Operational Transition
Successfully Competing for Funding, Part 1
Original broadcast date: June 7, 2012
Click here for the powerpoint.
Speaker:
Julie Jakopic, iLead Strategies
Summary:
As we move through this turbulent time, funding opportunities seem to be in flux, growing one minute and shrinking the next. In the past, we have been able to rely on consistent funding from the agencies and sources that have funded CAAs in the past. However, in this new environment, more and more agencies are challenged to compete for funds which were once reliable sources in providing services and programs for low-income people. In this two part workshop, "Successfully Competing for Funding," we'll explore strategies for winning competitive funding. This session will focus on new strategies in successfully applying for grant funding from Federal, State and Local government sources.
Take Aways:
• Tips on identifying which grants are appropriate for your project
• Learning the do’ and don’ts when applying for government grants
• How to make your application stand out from all the rest
• Key strategies to applying for local and state grants
Getting Your Community Action Agency Board of Directors to the Table, Engaged, and Motivated
Original broadcast date: May 24, 2012
Click here for the recording.
Supplements:
Summary:
Understanding your legal requirements and Board responsibilities is one
thing, but finding the right people and keeping them engaged in the
Community Action Board room is another. This session will focus on the
human side of board service, presenting practical strategies to motivate
genuine board participation. We will cover strategies and tools that
will help you find and welcome the best candidates, motivate board
members to attend and actively participate in meetings, organize
committees that get the work of the board done AND build the strength of
the board as a whole, and develop leadership habits and routines that
help the board establish and maintain a culture of momentum and
contribution.
Attendee Takeaways:
- Strategies to attract, cultivate, recruit and engage board members
- Tools to organize the practical work of the board and its committees
- Strategies for board assessment, recruitment, and orientation
- Leadership roles and routines that keep the board moving
Monitoring Map For CAAs: A Guide For Navigating The CSBG Review Process
Original broadcast date: April 19, 2012
Click here for a recording.
Summary:
The Community Action Partnership and CAPLAW are pleased to introduce a new guide for CAAs on navigating the CSBG monitoring process. The guide outlines the rights and responsibilities of CAAs and state CSBG offices in that process and provides CAAs with tips and tools on how to prepare for and respond to CSBG reviews. Join us as we explore the guide and explain how CAAs can use it to ensure that their next review is a constructive one.
Attendee Takeaways:
This webinar discussed the different aspects of this new guide for CAAs and in doing so we will touch on the following:
- The monitoring process from before monitoring begins to a potential reduction or termination in funding to a request for federal review;
- A state CSBG office’s responsibilities throughout the monitoring process;
- A CAA’s rights and responsibilities throughout the process;
- Actions a CAA may take throughout the process;
- Common findings and ways that a CAA may address them; and
- Example documents a CAA may use as it navigates the process.
TOOLKITS . . . . .
COLLABORATION CHECKUP: Assessing & Improving Your Community Partnerships
Click here to download
This toolkit is directly related to the fourth Community Action National Goal: Partnerships among supporters and providers of services to low-income people are achieved.
As with the other National Goals, it is becoming more important to have
tools to evaluate how effective our CSBG Network is using partnerships
to achieve outcomes.
The goal with this document is to help the
Community Action Network better understand the functioning of
partnerships so they can more effectively develop and nurture those that
have a measurable impact in local communities. Example surveys and
other measurement tools to assess both the functioning of the
partnerships and the results achieved because of them are provided.
AUDIT ESSENTIALS: What Every Board Member Needs to Know
Click here to download
This guide is intended as an
overview of the audit report and financial statements. Addressed to
Board members of CAAs, the toolkit walks through the terms and processes
of an audit report and how to read financial statements. The toolkit
includes an exercise that walks through financial reports, a sample RFP
for audit services, and a directory for additional resources.
PRACTICAL RESOURCES FOR PURSUING EXCELLENCE: The EICAP Toolbox
Click here to download
This toolkit is designed to provide CAAs a
range of practical tools and resources that have been found to be
effective in key organizational management and leadership areas of
agency functioning. Eastern Idaho Community Action Partnership (EICAP)
was presented with the Community Action Award for Excellence in August,
2012. The work products produced by EICAP’s board and staff during the
process are included in this toolkit along with copies of presentations
made at the national Community Action Partnership Annual Convention in
August 2012. EICAP is proud to share all of these resources with the
Community Action Network so that all CAAs can benefit from EICAP’s
experience.
PERSONNEL ACTIVITY REPORTS (PARs): The Do's and the Don'ts
Click here to download
Personnel Activity Reports (PARs), or
time and effort reporting, provide written support that salaries and
wages charged to a federal grant benefit the grant and are a required
component of your receipt of federal funds. This toolkit outlines the
key concepts behind PARs, spotlights potential trouble spots for
Community Action Agencies (CAAs), and provides best practice samples to
help CAAs better meet this requirement.
COST ALLOCATION: Red Flags and Remedies
Click here to download
This toolkit is designed to help your
Community Action Agency (CAA) meet the requirements for cost allocation
contained in Office of Management and Budget A-122 (OMB Circular A-122,
now incorporated into the Code of Federal Regulations as 2 CFR Part
230). In order to substantiate charges to federal, state, and local
grants and contracts, CAAs must develop and implement effective
approaches to cost allocation. At a deeper level, every CAA needs a
sound cost allocation system in order to understand what it really costs
to deliver their services.
NEW MODELS TO ACHIEVE YOUR MISSION:
Strategic Restructuring for your CAA
Click here to download.
Strategic Restructuring comprises a range of
collaborative strategies that Community Action Agencies (CAAs) might use
to pursue new opportunities, build capacity, increase client impact,
increase access to funding, increase efficiency, and reduce costs. This
toolkit has been developed to provide CAAs with baseline information on
strategic restructuring, resources necessary to begin the discussion of
possibilities, and key board and staff questions that need to be
considered before starting the strategic restructuring process.
PREPARING FOR YOUR COMMUNITY ACTION AGENCY'S FUTURE: SUSTAINABILITY, SUCCESSION AND TRANSITION
The three guides in the Community Action Partnership Sustainability Toolkit were written specifically with Community Action in mind. These guides were designed to help Community Action Agency (CAA) leaders strengthen the capacity of their organizations, especially those organizations that may be facing a chief executive or other leadership transition in the near future. While each of the guides can be used individually, together they are designed to help leaders strengthen their organizations and manage leadership turnover.
This series was created in partnership between the Leadership Development Center of Excellence and the National Risk Mitigation and Quality Improvement T/TA Center.
Part 1 – Organizational Sustainability Planning
The first guide, Organizational
Sustainability Planning, is a tool for assessing and strengthening the
four areas critical to the organization’s long-term sustainability by
conducting an organizational sustainability assessment and using the
results of the assessment to develop an organizational sustainability
action plan.
Click here to download
Part 2 – Executive Succession Planning
The second guide, Executive
Succession Planning, provides an overview of three approaches to
succession planning and presents a detailed approach for developing
“succession essentials,” a board-adopted succession policy for the chief
executive position and a companion emergency backup plan for the CEO
position, but it can be adapted to other staff leadership positions as
well.
Click here to download.
Part 3 – Executive Transition Management
The third guide, Executive
Transition Management, presents a three-phase approach for managing
turnover in a leadership position, especially the agency chief executive
position.
Click here to download.
This publication was created by the National Association of Community Action Agencies – Community Action Partnership, in the performance of the U.S. Department of Health and Human Services, Administration for Children and Families, Office of Community Services Grant Number 90EQ0231. Any opinion, findings, and conclusions, or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the U.S. Department of Health and Human Services, Administration for Children and Families.
This publication was created by the National Association of Community Action Agencies – Community Action Partnership,in the performance of the U.S. Department of Health and Human Services, Administration for Children and Families, Office of Community Services Grant Number 90ET0428. Any opinion, findings, and conclusions, or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the U.S. Department of Health and Human Services, Administration for Children and Families.
BATTER UP! BUILDING YOUR LEADERSHIP BENCH
Succession Planning needs to be part of an agency-wide and comprehensive Leadership Development program in order to enable the organization to develop, support, and retain staff with the skills and qualities needed to lead Community Action Agencies in the 21st century. This Toolkit provides current Community Action leaders with a guideline for implementing a systematic approach to meet short-term leadership needs while developing long-term strategies to cultivate the next generation of Community Action leaders – Building a Leadership Bench.
CLICK HERE for a web-friendly version
CLICK HERE for a print version
IMPROVING PERFORMANCE, SCORING SUCCESS
Using Balanced Scorecards for Organizational Excellence
Working with the Community
Action Partnership, the Balanced Scorecard Institute has created this
"do-it-yourself" planning Toolkit available free for Community Action
Agencies. The Toolkit guides the user through a comprehensive planning
and outcome measurement process using the five stages of the ROMA cycle:
Assessment, Planning, Implementation, Achievement of Results, and
Evaluation. The Toolkit is based on the Institute's Nine Steps to
Success™ balanced scorecard framework that combines strategic planning,
change management, program and service prioritization, performance
measurement and target setting into a comprehensive strategy management
system.
Click here to view.
This publication was created by the National Association
of Community Action Agencies – Community Action Partnership, in the
performance of the U.S. Department of Health and Human Services,
Administration for Children and Families, Office of Community Services
Grant Number 90ET0428. Any opinion, findings, and conclusions, or
recommendations expressed in this material are those of the author(s)
and do not necessarily reflect the views of the U.S. Department of
Health and Human Services, Administration for Children and Families.
MONITORING MAPS FOR CAAs
This new toolkit represents a collaborative effort between the Community Action Partnership (Partnership) and CAPLAW to provide timely training and technical assistance (T/TA) material about the Community Services Block Grant (CSBG) monitoring process. The toolkit, designed for usability, outlines key aspects of the monitoring process as defined by the CSBG act and more specifically IM 116. Key features include:
• Actual examples of monitoring tools
• Letter templates
• Approaches to addressing common monitoring findings
Click here to view.
This publication was created by the National Association of Community Action Agencies – Community Action Partnership, in the performance of the U.S. Department of Health and Human Services, Administration for Children and Families, Office of Community Services Grant Number 90ET0428. Any opinion, findings, and conclusions, or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the U.S. Department of Health and Human Services, Administration for Children and Families.
RISK ASSESSMENT TOOLKIT
A Handy Quick Reference Guide for Risk Assessment in Today’s Community Action Agency
This is a toolkit designed to be a quick reference guide for the foundational elements of risk assessment. It is based on
IM-112 which outlines standards to be used in risk assessment.
Click here to view
This publication was created by the National Association
of Community Action Agencies – Community Action Partnership, in the
performance of the U.S. Department of Health and Human Services,
Administration for Children and Families, Office of Community Services
Grant Number 90ET0428. Any opinion, findings, and conclusions, or
recommendations expressed in this material are those of the author(s)
and do not necessarily reflect the views of the U.S. Department of
Health and Human Services, Administration for Children and Families.
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