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Digital Divide High Tech: A Boon for the Economy and an Opportunity for Low-Income Communities and People — Information Technology for Community Action Agencies and Their Low-Income Clients: Findings from a National Survey During America's transition from an "old economy" based on goods and services to a new one based on ideas and information, there is a danger that many in our society — specifically those with a lack of access to technology, as well as the skills and abilities needed to find productive employment — will fall prey to a "new poverty." In order to more fully understand the challenges and opportunities facing CAAs and the low-income clients they serve, the Community Action Partnership conducted a national survey of its members, as well as a review of the literature on the digital divide and Community Action Agencies' efforts to bridge that divide. This report was guided and primarily written by Dr. Robert Clark, a Partnership consultant. Much of the original survey instrument and subsequent analysis were based on the work of the Massachusetts Community Action Program Directors' Association (MASSCAP). Former Partnership staff members Amir Morgan, Molly Carey, and Elizabeth Bernard, provided substantive input and editing. Our intention in releasing this report is to further the discussion of how to best work together to help close the digital divide and to highlight some of the truly innovative programs already begun by many CAAs around the nation. This report provides many interesting findings and lessons, however it is only a starting point. The Community Action Partnership is dedicated to continuing its work with CAAs, state community action program associations and other partners in finding solutions to this pressing and ongoing issue. Additional Resources:
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