Micro-Business Development Program I. TOPIC: Community Economic Development II. SUBJECT: Micro-Business Development Program III. LOCATION: Vermont -- State-wide IV. SUMMARY: Originated in 1988, the Micro-business Development Program (MBDP) is a partnership between five Community Action Agencies (CAA's) and the State of Vermont Office of Economic Opportunity. Each CAA houses a MBDP staff person or Business Development Specialist who provides technical assistance to income-eligible Vermonters interested in starting or expanding businesses. The State provides access to financing through its Job Start Loan Program. The Business Development Specialists offer both classroom training and one-on-one assistance to program participants. Central Vermont Community Action Council (CVCAC), one of the CAA's, acts as the lead agency and houses the MBDP Director. V. SUCCESSFUL PRACTICE Implementation of a state-wide program to teach low-income individuals who want to start a micro-business -- or begin self-employment -- how to write a business plan, make a loan application, and manage their start-up business VI. CONTACT Mary Niebling Director, Micro-Business Development Program Central Vermont Community Action Council (A Community Action Agency) 15 Ayers Street Barre, VT 05641 (802) 479-1053 (802) 862-9411 (Fax) VII. CASE STUDY The Problem: The start-up of a micro-business or the pursuit of self-employment is a viable alternative for many low-income individuals, particularly in areas where employment opportunities are limited. However, most low-income individuals lack the skills to develop a business plan and lack access to start-up capital. The Approach Adopted: Initiate a micro-business and self-employment program where low income individuals are taught to write a business plan, make a loan application and manage their business. How They Implemented The Approach: More than 80% of Vermont's businesses have fewer than 10 employees, and more than 60% of them have no more than four employees. Small businesses form the background of the state's economy, yet many in Vermont have a hard time obtaining loans to either start a business or expand an existing one. This is even a greater problem for a low-income individual without any business experience CVCAC, in partnership with other CAA's, private funding organizations (such as Working Assets), banks, state, federal and local government funding sources decided to attack this problem through the creation of a state wide micro-business development program targeting income-eligible Vermonter's who were at or below 125% of the official poverty guidelines. Micro-business Development Specialists were established at each of Vermont's CAAs, developing a statewide network to provide classroom training , business development technical assistance and individual counseling services to low income entrepreneurs. Being located within the CAA structure facilitated the identification of potential program participants and increased awareness of the Micro-business Development Program among low income persons already using CAA services. In a rural state like Vermont, networks among service providers are an effective means of coordinating and streamlining services. A variety of state agencies also served as primary partners for the MBDP including Vermont Job Start (a business start-up loan program), The Vermont Department of Employment and Training, the Division of Vocational Rehabilitation, and the Small Business Development Program. The latter three partners were sources for mutual referrals of the eligible low-income clientele to technical assistance services provided by the Micro-business Development Program, e.g. MBDP clients may have attended training provided by SBDC which was more convenient in time or place. Other lending institutions within the state provided referrals of low income loan applicants to Vermont Job Start. In some instances Vermont Job Start referred these loan applicants to the technical assistance services provided by the Micro-business Development Program. Results: 564 eligible low-income Vermonters participated in the program. 5,183 hours of technical assistance were provided, with approximately one-third involved in one-on-one technical assistance with individual business development specialists. The additional two-thirds was devoted to business development classes. A total of eighty-five micro-businesses were started or expanded. VIII. PROGRAM SPIN-OFFS The state of Vermont now includes the needs of low income entrepreneurs in its economic development strategies. Private business development programs such as "Working Assets" have expanded into Vermont. Previously "Working Assets" was in all other New England states except Vermont. The Vermont Banking Association has endorsed the program and state funding has replaced federal funding at the completion of the initial federal funding support period. IX. KEY WORDS Micro-business Community Action Agency Technical Assistance Training Financing CAA's Self-employment Business plan Small Business Counseling Entrepreneurs